Terms and Conditions

Insurance and Public Liability

 

Mount & Vine Tourism holds public liability insurance, however I hold no liability if you choose to drive a vehicle after the tour completion.

 

It is strongly recommended that you purchase your personal travel insurance before you travel, no matter how short the vacation is to ensure you are adequately covered for circumstances beyond your control i.e. cancelled/missed flights, strikes, weather conditions, sickness, inability to travel as full cancellation penalties will apply.

 

It is advisable to contact your insurance provider for the information on the policy that best suits your travel requirements.

Health and Safety

Whilst travelling onboard my vehicle and in the cellar doors, there is to be no consumption of own food, alcohol, or smoking of cigars/cigarettes.

 

Any damage incurred to the vehicle by patrons will be paid in full by them within seven (7) days including a cleaning fee of no less than $100.

 

Seat belts must be worn at all times.

 

Mount & Vine Tourism encourages responsible drinking, and if it is felt in the opinion of the driver, that the comfort & safety of passengers is being compromised, the offending party shall no longer participate on the tour. They will be dropped off at a safe location and Mount & Vine Tourism will arrange a taxi, and at the clients own personal cost, make their own way back to their accommodation.

 

Tour Variations/Cancellations

Tour variations and cancellations may occur due to  vineyard closures, last minute changes received from vineyards or traffic disruptions.

 

If any of these circumstances should arise, Mount & Vine Tourism will revise the itinerary to impact as little as possible on the remainder of the tour. If the tour is cancelled completely, Mount & Vine Tourism will try to re-book the clients for a date convenient to both parties, or refund monies in full.


Cancellation Penalties

 

For all bookings made with Mount & Vine Tourism the following penalties apply:
  • For all cancellations 25% admin fee will be charged on total tour amount.
  • For cancellations between 2-14 days 50% cancellation penalty applies on total tour amount.
  • For cancellations with less than 48 hours notice or "no show" 100% cancellation penalty applies on total tour amount.
General Terms

For all single travellers, we recommend that you contact Mount & Vine Tourism (0432 994 061) direct to make your booking, as a higher fee applies. 

 

Children over the age of 12 may join a tour at adult prices at the discretion of management.

 

Maximum of 6 passengers per vehicle.

 

All prices quoted are in Australian Dollars and include GST.

 

All tours are escorted by an experienced host.

 

Proof of age may be requested at the discretion of wineries.

 

I accept no responsibility for passengers missing the tour if pick up location is changed and I am not advised.

 

I accept no responsibility for lost or stolen property.

 

I reserve the right to alter any part of the itinerary without notice.

 

Passengers must pay for tours prior to embarkation.

 

Individuals are responsible for any damage inflicted on our vehicles or at wineries.

 

Payment Requirements

Direct Booking - Credit card security is required at the time of booking. If payment is not made within 24 hours of tour completion late fees may be incurred.

 

Payment Options
 
Passengers must pre-pay with credit card at the time of confirmation.

 

Payment is required in full prior to tour commencement.